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	<title>MarketLine &#187; customers</title>
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		<title>Turning Customers into Brand Ambassadors</title>
		<link>http://clearpointmarketing.com/blog/index.php/2011/06/07/turning-customers-into-brand-ambassadors/</link>
		<comments>http://clearpointmarketing.com/blog/index.php/2011/06/07/turning-customers-into-brand-ambassadors/#comments</comments>
		<pubDate>Tue, 07 Jun 2011 19:57:00 +0000</pubDate>
		<dc:creator>ClearPoint</dc:creator>
				<category><![CDATA[Advertising Basics]]></category>
		<category><![CDATA[customers]]></category>

		<guid isPermaLink="false">http://clearpointmarketing.com/blog/?p=293</guid>
		<description><![CDATA[3 Ways to Get Customers to Build your Business
The core of successful word-of-mouth marketing is turning customers into brand ambassadors.  Many would say it&#8217;s the core of a successful business, period.  After all, your customers are your biggest asset.  They can do more to build your business,  and your reputation, than any kind of traditional [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>When Saying No to New Business is Good Business</title>
		<link>http://clearpointmarketing.com/blog/index.php/2010/11/13/when-saying-no-to-new-business-is-good-business/</link>
		<comments>http://clearpointmarketing.com/blog/index.php/2010/11/13/when-saying-no-to-new-business-is-good-business/#comments</comments>
		<pubDate>Sat, 13 Nov 2010 18:30:44 +0000</pubDate>
		<dc:creator>ClearPoint</dc:creator>
				<category><![CDATA[Customer Relations]]></category>
		<category><![CDATA[customers]]></category>

		<guid isPermaLink="false">http://clearpointmarketing.com/blog/?p=288</guid>
		<description><![CDATA[Have you ever turned down new business?  If a prospective customer is asking for something beyond your means to deliver, or if your instinct just says 'no,' it's probably best to let it pass.]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>Is Your Website Driving Customers Away?</title>
		<link>http://clearpointmarketing.com/blog/index.php/2010/03/22/is-your-website-driving-customers-away/</link>
		<comments>http://clearpointmarketing.com/blog/index.php/2010/03/22/is-your-website-driving-customers-away/#comments</comments>
		<pubDate>Mon, 22 Mar 2010 19:36:53 +0000</pubDate>
		<dc:creator>ClearPoint</dc:creator>
				<category><![CDATA[Mistakes to Avoid]]></category>
		<category><![CDATA[Web Tips]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[website traffic]]></category>

		<guid isPermaLink="false">http://clearpointmarketing.com/blog/?p=193</guid>
		<description><![CDATA[With the soft economy and highly savvy Internet consumers, your Website’s performance matters more than ever.
Today’s sites are increasingly dependent upon state-of-the-art technologies such as shopping tools, videos, games, and other interactive functions that attract attention and move visitors to action. Unfortunately, some of these highly promising features can sometimes fail to work properly, causing [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Take Advantage of Down Time</title>
		<link>http://clearpointmarketing.com/blog/index.php/2010/02/23/make-your-slow-times-productive/</link>
		<comments>http://clearpointmarketing.com/blog/index.php/2010/02/23/make-your-slow-times-productive/#comments</comments>
		<pubDate>Tue, 23 Feb 2010 15:05:57 +0000</pubDate>
		<dc:creator>ClearPoint</dc:creator>
				<category><![CDATA[Tip of the Month]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[recession]]></category>

		<guid isPermaLink="false">http://clearpointmarketing.com/blog/?p=177</guid>
		<description><![CDATA[Everywhere we go lately, we hear business owners and managers saying that things are slow.  Obviously, that’s not a good thing – but, you can squeeze something positive out of this negative if you use these slow periods to your advantage.  When it’s slack, work with your team to improve operations and customer service.  Have [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>5 Ways to Lose a Customer</title>
		<link>http://clearpointmarketing.com/blog/index.php/2009/11/19/5-ways-to-lose-a-customer/</link>
		<comments>http://clearpointmarketing.com/blog/index.php/2009/11/19/5-ways-to-lose-a-customer/#comments</comments>
		<pubDate>Thu, 19 Nov 2009 17:57:38 +0000</pubDate>
		<dc:creator>ClearPoint</dc:creator>
				<category><![CDATA[Mistakes to Avoid]]></category>
		<category><![CDATA[cust]]></category>
		<category><![CDATA[custom]]></category>
		<category><![CDATA[customers]]></category>

		<guid isPermaLink="false">http://clearpointmarketing.com/blog/?p=158</guid>
		<description><![CDATA[Here are 5 assumptions that can screw up a good customer relationship:

Assume your customers’ expectations aren’t the most important metric.
One of the biggest mistakes business owners make is setting unrealistic goals that exceed the customers’ expectations – over promising.  For example, if a customer needs something on Friday, don’t promise to deliver on Wednesday if [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Number One Mistake Small Business Owners Make When Writing Their Own Ads!</title>
		<link>http://clearpointmarketing.com/blog/index.php/2009/06/17/the-number-one-mistake-small-business-owners-make-when-writing-their-own-ads/</link>
		<comments>http://clearpointmarketing.com/blog/index.php/2009/06/17/the-number-one-mistake-small-business-owners-make-when-writing-their-own-ads/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 22:54:13 +0000</pubDate>
		<dc:creator>ClearPoint</dc:creator>
				<category><![CDATA[Mistakes to Avoid]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[customers]]></category>

		<guid isPermaLink="false">http://clearpointmarketing.com/blog/?p=14</guid>
		<description><![CDATA[Writing your own ad isn’t that difficult – right?
After all, you know your products better than anyone. And, it doesn’t take a genius to put some words on paper. That’s obvious. Just read some of the ads out there. They don’t even use proper grammar.
If that’s true, then why aren’t your ads working?
It could be [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>10 Inexpensive Ways to Build Your Sales in a Weak Economy</title>
		<link>http://clearpointmarketing.com/blog/index.php/2009/04/16/10-inexpensive-ways-to-build-your-sales-in-a-weak-economy/</link>
		<comments>http://clearpointmarketing.com/blog/index.php/2009/04/16/10-inexpensive-ways-to-build-your-sales-in-a-weak-economy/#comments</comments>
		<pubDate>Thu, 16 Apr 2009 22:49:05 +0000</pubDate>
		<dc:creator>ClearPoint</dc:creator>
				<category><![CDATA[Sales]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[customers]]></category>

		<guid isPermaLink="false">http://clearpointmarketing.com/blog/?p=3</guid>
		<description><![CDATA[
Find out what your customers really want. 
How? Ask them! This is the local store version of an Awareness, Attitude, and Usage study (AAU). Develop a list of questions that ask for information about your customers – how they rate your business and what they would do to make their visits with you better. Keep [...]]]></description>
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		<slash:comments>0</slash:comments>
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